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Introduction to Coaching at Work

Over the past three decades coaching at work has gradually become the norm. The expectation for managers, executives and leaders to learn and use coaching skills at work has increased and coaching is now seen as a standard management skill. 
This 2-day programme can be seen as an introductory course or the start of a journey towards becoming accredited as a coach on our more advanced professional body accredited or approved programmes.



This 12 hour programme introduces the theory and practice of coaching in the workplace. The aims and objectives are to provide learners with an underlying philosophy of coaching together with a range of practical skills required to be able to begin coaching with individuals in the workplace. Some of the topics covered include the definition of coaching and types of coaching, current research to inform coaching practice, ethical and moral responsibilities of the coach, questioning and communication skills, the coaching environment, behavioural contracting, structuring initial meetings and the coaching programme, an introduction to coaching assessment, an introduction to goal setting and relevant coaching models, the process of change and commitment.

Generally this programme is suitable for individuals newer to the field of coaching and includes trainee coaches, entrepreneurs, mentors, trainers, managers, HR personnel, management consultants, psychologists, and other professionals interested in learning about coaching.

The key aim is to provide learners with an introduction to coaching together with the basic skills required to begin the coaching process in the workplace.


Key objectives of this programme are for learners to:


  • be helped to define coaching and understand the difference between coaching, mentoring, counselling and consultancy

  • become knowledgeable about types of coachees and their problems

  • be introduced to how to structure initial meetings and a coaching programme be introduced to relevant skills, coaching models and their application

  • develop and have an opportunity to practise a range of relevant skills

The trainer is Dr Siobhain O’Riordan or Professor Stephen Palmer.




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